Branding Arc is recognizing one of our team members, Katie Head, for earning certification as a Receivables Management Association International (RMAI) Certified Receivables Compliance Professional (CRCP). This certification demonstrates her commitment to staying apprised of industry trends and regulatory compliance updates and her drive for industry professionalism and positive forward thinking.

“I’m always eager to learn more and understand the industry with greater depth, so I’m appreciative to Branding Arc for supporting me in earning certification. I enjoy being involved with RMAI because I know their work is ultimately making a difference in the lives of consumers by promoting industry self-regulation and high standards of best practice. I believe our industry is vitally necessary but the reputation or connotations associated with it aren’t always warm. Hearing from so many industry leaders and influencers throughout the professional development webinars has further solidified my desire to be a positive contributor to what’s on the horizon. My goal is to help improve the overall industry reputation and be on the side of the many professionals who are committed to doing business with integrity. Despite what outsiders may believe, I know from experience there are a plethora of extremely dedicated, caring and conscientious people and businesses out there striving to do things right and making amazing contributions to the community through company giving and volunteering programs. Now is our time to show consumers and regulators what we’re about.”

Commitment to the Industry

The Branding Arc team is dedicated to positively representing and contributing to the accounts receivable management industry and its continued forward movement. We believe this must be propelled in part by the ongoing growth and education of its professionals, the consumers we serve, and the general population. CRCP certification and RMAI involvement are one way we have committed ourselves individually and as a company to fulfilling those goals. As one of our team’s favorite sayings goes, “a rising tide lifts all boats.”

Experienced Receivables Professional

Katie Head comes to Branding Arc with over 3 years of experience in the accounts receivable management (ARM) industry working in various capacities at InvestiNet, LLC, a full services account receivables management firm in Greenville, SC. During her first year, she worked as a Media Generalist, a role in which she processed Satisfaction of Judgment, Assignment of Judgment, and Substitution of Attorney requests for clients and collectors. She spent the following 2 years working as a Disputes Specialist and specialized in processing, researching, remediating, and responding to a variety of consumer disputes in tandem with clients and 3rd party collectors. Katie also has 3 years of experience as a Librarian in various capacities. She especially enjoyed her time as Reference Librarian where she found a passion for research and adult education, including helping adults grow in personal finance education. During her time as a Librarian, she coordinated and hosted the library’s Money Smart Week, a nonprofit Federal Reserve/American Library Association consumer finance education initiative.

“Katie has been a tremendous asset to our team. She is creative, knowledgeable, and engaged in industry news and events,” says CEO Adam Parks. “Katie attended her first RMAI Annual Conference virtually this year and generated many thought-provoking questions and content development discussions from the sessions. In her time with Branding Arc, she has proven herself to be a reliable professional who genuinely cares about consumers, clients, financial literacy, and compliance, as evidenced by her commitment to attaining the CRCP certification. The entire team is proud of her dedication to our industry and we look forward to her many future successes.”

About the CRCP Certification

The Receivables Management Certification Program (RMCP) maintains several certification options for businesses and individuals in the accounts receivable management industry. The individual certification option is designated the Certified Receivables Compliance Professional (CRCP) certification. The certification is intended to provide a standard for industry professional development and a symbol of awareness regarding current industry compliance and operational issues, regulatory updates, and standards of best practice. Chief Compliance Officers of certified businesses are required to maintain individual certification; However, certification is also available and encouraged for any professional in the ARM industry. Certified individuals may retain the certification until expiration or renewal, regardless of any changes in employer.

Individual certification requirements include a criminal background screening by RMAI, an application fee, and 24 hours or more of approved continuing education credits in the accounts receivable management industry. For initial certification, individuals must earn continuing education credit in RMAI’s foundational courses– Introductory Survey Course on Receivables Management and Ethics as the Cornerstone of a Compliance Management System. Individual certification must be renewed every two years with an additional 24 hours of continuing credit after the initial certification. Applications for continued certification must include 2 hours of continuing education on the subject of ethics. Additional information can be found on the RMAI Certification page.

Find a Certified Business or Individual

For more information about the Receivables Management Certification Program (RMCP), please visit rmai.org/certification. To locate certified businesses, vendors, and individuals, RMAI provides a Directory of Certified Businesses that can be sorted by business type, name, or state as well as a Directory of Certified Individuals that can be sorted by a specific company name or an individual’s name.

About Receivables Management Association International

Founded in 1997 and headquartered in Sacramento, California, Receivables Management Association International (RMAI) is the nonprofit trade association that represents more than 550 companies that support the purchase, sale, and collection of performing and nonperforming receivables on the secondary market. RMAI member companies work in a variety of financial services fields, including debt buying, collection agencies, law firms, originating creditors, and industry-related product and service providers. RMAI provides its members with extensive networking, educational, and business development opportunities in asset classes that span numerous industries.

About Branding Arc

Located in Port Saint Lucie, FL, Branding Arc is a full-service marketing agency focused on providing website, marketing, and reputation management services to the financial services and receivables management industries. Our team is composed of communications and branding experts who listen to your vision, learn your story, and use that understanding to help each client position their brand, find new customers, and manage their online reputation. We customize each client engagement ranging from simple one-time projects to the outsourcing of your entire marketing department, adeptly handling creative direction, graphic design, programming, and project management. By closely monitoring the marketplace and competition, we are able to identify trends and leverage opportunities that drive bottom-line revenue for our clients.